A supportive space depends on care, boundaries and consent.

Community guidelines

• Speak with empathy. Do not bully, shame, threaten or harass others.
• Share your own experience; avoid publishing allegations about identifiable people.
• Protect the privacy of children, former partners, family members and professionals.
• Do not include active court case records, addresses, contact details or school information.
• No discrimination, hate speech, sexual exploitation content or promotion of self-harm.
• Never provide personalised medical, legal or financial advice unless appropriately qualified and authorised.
• Stories are reviewed before publication; we may decline or request edits.
• Readers can report concerns and authors should be able to request correction or removal.

Your privacy

Soulnova receives and manages the information you send through this website. Story forms collect a pen name, private email address, chosen topic and the experiences you choose to write about. Contact forms collect your name, email and message.

How your information is used

We use story submissions for private editorial review and to contact you about an edited version. Submissions are stored in a restricted WordPress area accessible to site administrators. They do not appear in public story searches or feeds. Your email address is not displayed with a published story.

We ask for your separate approval of the exact edited story, title, pen name and category before publication. You may request changes or decline. Only the approved version is eligible for publication. Your contact details are used to respond to your enquiry or to administer this process.

Service providers and email

The website is hosted by our hosting provider. Messages and approval links pass through the website’s configured email service. Contact messages are delivered to the site’s administrative inbox. Please avoid sending information about other people, sensitive documents or details identifying children.

Your choices

You can ask about the information we hold, request a correction or deletion, or ask us to withdraw or remove your story through the contact form. We keep submitted material while reviewing it and managing the related correspondence; contact us if you would like it removed. A publication request is always separate from any newsletter subscription.

Essential request-security checks use a temporary, hashed network identifier to limit repeated submissions. It expires after 30 seconds. Private approval links expire after seven days and can be used for one decision. Visiting the site may also request assets from external image and icon providers.

Corrections, withdrawal & concerns

Contributors can decline publication of the edited version. You can use the contact form to request changes or removal after publication. Readers can flag a concern using the contact page; requests are reviewed by our team.

Publication process

Submission → private editorial review → check potential identifying or harmful content → propose edits and pen name → obtain separate, recorded approval → publish or decline → accept correction/removal requests.